Frequently Asked Questions
worried about your next move? You have questions, we have the answers. You can get answers by filling out the form on our website or you can also call our customer support numbers. We are always willing help our customers with the answers they need.
When is the best time to move?
It’s important to take all factors into consideration when deciding on the best time for you to move. If you have some flexibility in your schedule, providing the moving company with a five-day window for loading your shipment can be greatly beneficial. This will allow the individuals who schedule your drivers and moving crew greater flexibility when scheduling your move. If possible, try to be flexible with your arrival time frame as well—keep in mind that you most likely are not the only shipment the truck is currently moving. Offering a flexible time frame can make a world of difference, and make your entire process of moving much easier.
How is the cost of my shipment calculated?
If you are moving to a different city or state, the charges will be based on the weight of your shipment and mileage—these are referred to as the transportation charges. There are a variety of different moving charges that can potentially appear on your estimate, so be sure to ask your relocation specialist to explain each charge for you. Some additional charges that may appear include packing, crating, valuation or coverage, bulky article charge (for oversized items), and extra labor. Again, please be certain you fully understand these charges so that you can accurately compare the estimates you receive.
How do I get a quote?
It’s easy! You can get a free moving quote by calling (855) 688-0299. We just need to know some simple details, like your locations and how much you’re moving.
Are Deposits Refundable?
Cancellation of services will result in the forfeiture of the non-refundable deposit.
Will my price ever change?
There are a few reasons the final price might be different from the original quote. This includes using more or less space than originally quoted, adding services like storage or guaranteed service, or customs fees if you’re going to add over-sized items.
What if I need to change the details on my reservation?
It’s easy! You can change reservation details (like move date or destination address) over the phone. Please note that some service changes, like where you’re moving to or from, can result in price adjustments.
Moving Soon? Get Free Estimates.
Please fill out the form to get free estimates from our professionals. You can also request a call back from our experts. When you work with a reputable mover, you can count on them to provide you with an accurate estimate that includes all expenses.